FOR INDOOR GOLF SIMULATOR FACILITIES
Every bay call answered. Every open hour sold.
When your staff is checking in a league, resetting a bay, or behind the bar, the phone rings out. Fairway Freddie is a front desk that answers the calls your counter can't reach, books the bay on your own calendar, and texts your past customers back in for the hours that sit dark.
Your staff answers firstBooks on your calendarMonth to month
BEHIND THE BAR
Your host is walking a party of eight to Bay 3 and the bar is two deep. The phone rings a third time. Freddie picks up, finds an open bay on your calendar, and books it. The customer gets a text confirmation. Your host sees it on the schedule.
BUILT FOR LOUNGES, NOT TEE SHEETS
Your front desk answers first. Freddie catches the rest.
- 1Your counter rings first. Two or three rings at the desk so your staff can take the regulars they know.
- 2Freddie takes the rollover. When the host is on the floor or the bar is slammed, Freddie answers, quotes your posted bay rate, and books an open bay on your calendar.
- 3Nothing waits for a callback. The customer gets a text with the bay, the time, and your address before they hang up.
Caller:
Hey, wanting to book a bay for two hours Friday night, four of us, around seven.
Freddie:
I've got a bay open Friday at 7 for two hours. Bay rate is [your posted rate] an hour for up to four. Want me to hold it? What name should I put it under?
Caller:
Mike.
Freddie:
You're set, Mike. Friday 7 to 9, one bay, four players. Confirmation text is on its way. Let the front desk know if you need club rentals when you get here.
Written to show how a booking happens. Call 1-757-520-8076 to hear the real thing.
THREE WAYS IN
Start free. Pay when you want us to do the work.
Free
Missed Revenue Audit
Run the bay calculator below with your own numbers. Then we look at your past customer list and draft an offer.
$497
Reactivation campaign, done for you
We export and clean your past customer list, build the offer you approve, and send it. Emails to everyone, texts only to customers who opted in. You take the bookings.
$3,000 setup, then $1,000 a month. Month to month.
Fairway Freddie install
Freddie answers every call the desk can't reach, books the bay on your calendar, and keeps texting your past customers after the first campaign. No headaches. Nothing to learn. We build it, we send it, you take the bookings.
Website not included at any level. No contracts past the current month.
Friday night, as it is.
- •
Staff checks in sixteen league players while the phone rings in the background.
- •
A party planner calls after close, hits voicemail, and books down the street.
- •
Weekday mornings the bays sit dark.
- •
The desk answers the same rate question forty times a night.
Friday night, with Freddie.
Freddie answers the rollover, quotes your rate, and books the bay.
Party and corporate inquiries get the headcount and date taken down and routed to you.
Past customers get a text for the slow hours and book themselves in.
The desk answers the customers in front of it.
MISSED REVENUE AUDIT, STEP ONE
What empty bays and missed calls cost you
Starting points, not benchmarks. Set the sliders to your own bay count, hourly rate, weekday occupancy, and missed calls.
3 Bays
$65/hr
25% Filled
Starting points, not benchmarks. Match this to how full your bays are on a typical weekday.12 Calls/Wk
Estimated Annual Revenue Bleed
$256,542
A model, not a measurement.
Empty Weekday Bay Hours:$228,150/yr
Unanswered Bay Calls:$28,392/yr
YOUR STACK STAYS
Freddie books on your calendar. He doesn't replace it.
Keep your launch monitors, your bay booking tool, your POS, and your phone number. Freddie answers the calls your desk can't reach and books into a calendar your staff already sees. The first question on our call is “What do you book bays with?” and we cover the specifics there.
WHAT FREDDIE DOES
Four things an indoor golf desk needs
Rollover answering
Your desk gets first crack. When it's busy or closed, Freddie answers on ring three and books the bay.
Books the bay
He offers open times from your calendar, takes name and number, and confirms by text. No message to call back.
Past customer texting
Slow Tuesday morning? Freddie texts customers who haven't been in and books them back at your rate. Texts go only to customers who opted in.
Routing
Parties, leagues, and lessons go to the person you name with the details already taken down.
FREQUENTLY ASKED QUESTIONS
Questions operators ask
Does Freddie replace my front desk staff?
No. Your desk rings first. Freddie answers only the calls your staff can't reach and books them on the same calendar your staff sees.
Do I have to change my bay booking software?
No. Freddie books on your calendar, he doesn't replace it. We go over your specific setup on the call.
Can Freddie handle party and league inquiries?
He takes the headcount, date, and contact, and routes it to the person you name. He doesn't quote packages you haven't given him.
What does it cost?
The Missed Revenue Audit is free. A done-for-you reactivation campaign is $497. The full install is $3,000 setup and $1,000 a month, month to month. Website not included.
Will you text my customers?
Only customers with consent on record. Everyone else gets email. Your list is used for your facility only.
Can I hear Freddie first?
Yes. Call 1-757-520-8076 and try to book a bay.
Answer every call. Book every bay.
Book a 15 minute call. We look at your call volume and your past customer list together. If it fits, we build it. No headaches. Nothing to learn.
Not ready for a call? Run the free Missed Revenue Audit.